Care
With
Love
LLC.

Privacy Policy
Effective Date: June 26, 2026
Care With Love LLC Privacy Policy
At Care With Love LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and our Non-Emergency Medical Transportation (NEMT) services.
By using our website or requesting transportation services, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or request transportation services, we may collect information including:

• Full name

• Phone number

• Email address

• Home address

• Pickup and destination locations

• Appointment date and time

• Emergency contact information (if provided)

• Mobility assistance requirements

• Information submitted through contact forms or ride request forms

• Device information such as browser type, IP address, and website usage information collected through cookies and analytics

How We Use Your Information
We use your information to:

• Schedule and coordinate transportation services

• Respond to inquiries and customer service requests

• Confirm appointments and communicate ride updates

• Improve our website and customer experience

• Maintain business records

• Comply with applicable federal, state, and local laws

Medical Information
We only collect medical or mobility-related information necessary to safely provide transportation services. We do not request unnecessary medical information through our website.
If applicable, we strive to handle personal information in accordance with applicable privacy laws and industry best practices.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only when necessary with:

• Healthcare providers involved in coordinating transportation

• Insurance providers or transportation brokers, when authorized

• Government agencies when required by law

• Trusted third-party service providers who assist in operating our business

These parties are expected to safeguard your information appropriately.
Website Cookies
Our website may use cookies and similar technologies to:

• Improve website performance

• Analyze website traffic

• Remember user preferences

You may disable cookies through your browser settings, although some website features may not function properly.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we work to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain customer information only as long as necessary to provide services, meet legal obligations, resolve disputes, and maintain business records.
Your Privacy Rights
You may request to:

• Review your personal information

• Correct inaccurate information

• Request deletion of information when permitted by law

• Withdraw consent for future communications

Certain records may be retained when required by applicable laws or regulations.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website.